HOUSE RULES

Real homeowners. Real service intent. No manufactured traffic.

These are the standards every approved affiliate agrees to before running traffic.

NOT ACCEPTED

Not Accepted

  • Fraudulent calls
  • Manufactured calls
  • Coached callers
  • AI-generated callers
  • Synthetic voice traffic
  • Callers with no genuine service intent
  • Deliberately misrouted calls
  • Deliberate wrong-number traffic
  • Equipment-only inquiries when not permitted
  • Parts-only inquiries when not permitted
  • Affiliates representing themselves as the contractor
  • Pretending to be the advertised service provider
  • Incentivized calls
  • Misrepresentative advertisements
  • Misleading pricing claims
  • Non-consented contact data
  • Unapproved SMS traffic
  • Undisclosed sub-affiliate traffic
  • Untrained sub-affiliates
  • Traffic that violates campaign-specific rules
GENERALLY ACCEPTED WITH CAMPAIGN APPROVAL

Generally Accepted With Campaign Approval

  • SEO and owned content
  • Paid search
  • Native advertising
  • Display advertising
  • Paid social
  • Opt-in email
  • Owned media properties
  • Approved call-intent landing pages
REQUIRES SPECIFIC WRITTEN APPROVAL

Requires Specific Written Approval

  • SMS
  • Push notifications
  • Brand bidding
  • Sub-affiliate traffic
  • Marketplace traffic
  • Call-center generated traffic
  • Transfers
  • Co-registration
  • Third-party data
  • Any traffic source not originally disclosed
AFFILIATE RESPONSIBILITIES

Affiliate Responsibilities

  • Know where your traffic originates
  • Disclose sub-affiliates
  • Review creatives before launch
  • Train anyone operating under your account
  • Monitor quality feedback
  • Stop problematic traffic immediately
  • Maintain valid consent records when applicable
  • Follow campaign-specific geographic and service rules
  • Respond promptly to compliance inquiries
ENFORCEMENT

Enforcement is proportionate but firm.

  • ·Calls and leads may be reviewed.
  • ·Traffic may be audited.
  • ·Lower-severity first incidents may result in a warning or corrective-action request.
  • ·Continued violations may pause campaigns.
  • ·Serious violations may result in immediate suspension.
  • ·Fraud may result in account termination.
  • ·Paused or suspended accounts may be ineligible to reapply for at least 30 days.
  • ·Payment treatment is governed by the applicable affiliate agreement and written campaign terms.
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